Limited Lifetime Warranty
Golden Designs Outdoor Sauna is backed by a Limited Lifetime Warranty, protecting against defects in materials and workmanship from the original date of purchase for residential use.
5-Year Residential Coverage
Core components including the sauna structure, control panel, wiring harnesses, and lighting systems are covered for up to 5 years under residential use, ensuring long-term reliability and performance.
Heater Warranty
The traditional sauna stove is covered under a separate manufacturer’s warranty, as specified by the heater manufacturer.
Warranty Terms
This warranty applies to the original purchaser at the original installation location and requires proof of purchase. Coverage includes parts only and does not include labor or shipping costs associated with service or replacement.
What’s Not Covered
Normal wear and tear, natural wood expansion or cracking, improper installation, misuse, modifications, or exposure to extreme outdoor conditions without proper protection are not covered under warranty.
Warranty Registration
To activate coverage, the product must be registered within 60 days of purchase with proof of purchase.
Dedicated Support
For warranty claims or support, customers can contact their authorized dealer or Golden Designs directly for assistance with parts and service.