The Bespoke Purchase Process
Step-by-Step Overview
Step 1: Initial Consultation
- Begin your bespoke sauna journey by contacting us via our Contact Us page. Once you reach out, we will schedule an initial consultation to understand your preferences and requirements.
- For local customers within the Vancouver, WA area, this consultation can take place in person, where you’ll have the opportunity to discuss options and view the sauna model at our warehouse/showroom. This step helps establish a clear vision of your ideal sauna.
Step 2: Location Assessment and Design Inspiration
- After the initial consultation, we will contact you to gather more information about your project. You can send us images and videos of the location where your sauna will be installed, along with any design inspiration or preferences you have in mind.
- For local clients within a 100-mile radius of Vancouver, WA, we offer on-site consultations to evaluate the location in person and ensure feasibility for installation. This step is crucial for tailoring the sauna design to your specific space and aesthetic.
Step 3: Quote and Build Timeline
- Following the assessment and design discussion, you will receive a quote via email detailing the costs and proposed timeline for the build. This quote will include all key details about the custom sauna project. If needed, you can adjust or request modifications to ensure every detail meets your expectations.
- Once finalized, approving the quote allows us to move forward and issue the contract for your bespoke sauna.
Step 4: Contract Signing and Initial Deposit of 50%
- To secure your position in the build queue, sign the contract and pay a 50% deposit.
- This deposit confirms your commitment to the project and allows us to begin preparations. Transparency and clarity are our priorities, ensuring you feel confident as we move forward.
- This deposit is non-refundable due to the significant allocation of resources required for each project.
Step 5: Build Initiation and Second Payment of 25%
- As the build timeline approaches, we will notify you to keep you informed of progress and send an invoice for an additional 25%.
- This payment must be completed before the build starts. During this phase, our team will begin bringing your vision to life, crafting a sauna that aligns with your unique requirements and design preferences.
Step 6: Final Payment of 25% and Delivery Coordination
- Upon completion of the build, you will receive an invoice for the final 25%.
- For local customers, we can assist in coordinating delivery, electrical hookups, and site preparation, ensuring the installation process is smooth and efficient. Typically, these arrangements are made directly with subcontractors, allowing for better communication and competitive pricing. With these final steps, your bespoke sauna is ready for enjoyment, offering a personalized haven of relaxation and wellness.
Conclusion
The bespoke sauna purchase process is designed to provide a seamless and enjoyable experience, from initial consultation to final delivery. Each step is carefully crafted to ensure your vision is realized with precision and care. Whether you are local to Vancouver, WA or connecting with us remotely from anywhere in the United States, we are committed to delivering a sauna that reflects your style, space, and aspirations.
